I don’t publish a guide unless I can stand behind it the way I’d stand behind a diagnosis I gave a customer in their kitchen. Here’s exactly what that means:

1. It comes from a real diagnosis. Before I write a guide, the fault pattern in it is one I’ve actually diagnosed — the specific symptom (won’t cool, clicking noise, error code, water pooling, etc.) matched to the specific cause, the way I’d trace it on an actual service call.
2. I name the brand and, where it matters, the model or model range. A compressor relay issue on a Samsung double-door fridge doesn’t behave the same way as one on a Whirlpool top-freezer. If a fix is brand- or model-specific, I say so — I don’t generalize a fix across appliances where it doesn’t actually apply.
3. Cheapest-likely-cause first, always. My guides are structured the way I’d actually approach a call: rule out the $10-20 fix (a fuse, a switch, a clogged filter, a loose connection) before ever pointing toward a part that costs hundreds of taka to replace. If a guide skips straight to “replace the compressor,” that’s a red flag I specifically try to avoid in my own writing.
4. Safety warnings aren’t boilerplate. Any step involving mains power, gas lines (for gas ranges/water heaters), or standing water gets a clear warning box telling you to disconnect power/gas before touching anything, based on what I actually do before I open a unit myself.
5. My own photos, my own service calls. Photos of parts, wiring, and disassembly steps come from appliances I’ve personally worked on. If I don’t have my own photo of a specific step yet, I say so rather than substituting a generic stock image that might not match.
6. I revisit guides, I don’t just publish and forget. Appliance models change, parts get discontinued, and manufacturers update designs. Each guide has a “Last verified” date, and I go back and update guides when I run into a newer version of the same appliance on a service call.

If you ever run a fix from this site and it doesn’t match what you’re seeing on your actual appliance, tell me — that mismatch is exactly the kind of thing that makes me go back and fix the guide.